Xsolaration

Unfortunately, the solar industry has bad apples. The negative reviews by unhappy customers are not just media sensationalism, they are valid and should be addressed. The victims should be compensated and the damage corrected.  Many solar companies have done more to deter people from getting solar than they have to advance it so the reputation of the industry has suffered. This is tragic and we must do better, but solar itself is not to blame. Widespread residential solar adoption is urgently necessary, so we can't throw the baby out with the bath water. There are also many solar companies doing everything right. Xsolaration was created to help you navigate the solar selection process. Follow our solar advocates recommendations to ensure your experience is positive.

,

The single most important thing you need to do is get involved in the process and stay informed. This requires you to ask lots of questions. The right solar company will be transparent and communicate with you throughout the process. Every question should be answered in a timely manner, and you should feel comfortable going forward at each phase. While scheduling appointments, negotiating and signing your contract, securing your permits, choosing your products, understanding operation and maintenance of your system, your solar company rep should be holding your hand, If you feel in the dark at any point, speak up, and expect to be heard.

If you don't get at least three quotes from different solar companies before signing then you don't have any idea what your options are. You can negotiate you cost if you make hem compete on price. Don't ever just accept the first offer or company . Not all solar companies are alike, in fact they can be very different. Be aware of how solar actually works and how much is required for your home before choosing the cheapest one. The company with the cheapest offer usually ends up not providing enough panels to power the entire home. The most expensive company may use top of the line everything and over estimate how many panels you will need. The one in the middle might be ideal, or, if it's the one with the least engaging rep who makes you feel invisible. Don't settle! Go get three more quotes!

Pay attention to what people are saying about the companies you are considering. Check social media, find Google reviews and You Tube videos, look at independent rating sources like Trust Pilot. Do not hesitate to ask for references and contact info of actual customers. Due diligence to find business registration info and BBB ratings would be helpful as well, and always get everything in writing. Take pictures. Stay home and watch on your install day. Ask questions. Ask more questions.

Reach out anytime by using our contact us page if you'd like more guidance on choosing solar,